Privacy Policy
Effective Date: 29/05/2025
Welcome to FOMO Lounge. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
FOMO Lounge is a premium entertainment space offering private rooms for games, socialising, and events, located in Manchester City Centre.
2. Information We Collect
We collect the following types of personal data when you engage with us:
- Booking Information: Name, contact number, email address, date/time of booking, and room preferences.
- Payment Details: Processed securely via our booking partner, SimplyBook.me (we do not store card information).
- Communication Data: Any messages or enquiries you send us via forms, email, or social media.
- Technical Data: IP address, browser type, device info, and cookie usage data.
3. How We Use Your Information
We use your information to:
- Process and manage your bookings.
- Provide customer support.
- Send booking confirmations and updates.
- Improve our services and website experience.Send marketing emails (only with your consent).
4. Sharing Your Data
We only share your personal information when necessary:
- With SimplyBook.me, for booking and scheduling purposes.
- With email and payment providers, where applicable.
- Where required by law or regulation.
We will never sell your personal data to third parties.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access the data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your data.
- Withdraw consent to marketing at any time.
To make a request, email us at hey@fomoloungemcr.co.uk.
6. Data Security
We take data protection seriously and use secure systems to protect your data from unauthorised access or misuse.
7. Retention
We retain personal data only as long as necessary for legitimate business or legal purposes.
8. Contact Us
If you have any questions or concerns about this policy, contact us at:
📧 hey@fomoloungemcr.co.uk
📞 0161 676 6956
Welcome to FOMO Lounge. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
FOMO Lounge is a premium entertainment space offering private rooms for games, socialising, and events, located in Manchester City Centre.
2. Information We Collect
We collect the following types of personal data when you engage with us:
- Booking Information: Name, contact number, email address, date/time of booking, and room preferences.
- Payment Details: Processed securely via our booking partner, SimplyBook.me (we do not store card information).
- Communication Data: Any messages or enquiries you send us via forms, email, or social media.
- Technical Data: IP address, browser type, device info, and cookie usage data.
3. How We Use Your Information
We use your information to:
- Process and manage your bookings.
- Provide customer support.
- Send booking confirmations and updates.
- Improve our services and website experience.Send marketing emails (only with your consent).
4. Sharing Your Data
We only share your personal information when necessary:
- With SimplyBook.me, for booking and scheduling purposes.
- With email and payment providers, where applicable.
- Where required by law or regulation.
We will never sell your personal data to third parties.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access the data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your data.
- Withdraw consent to marketing at any time.
To make a request, email us at hey@fomoloungemcr.co.uk.
6. Data Security
We take data protection seriously and use secure systems to protect your data from unauthorised access or misuse.
7. Retention
We retain personal data only as long as necessary for legitimate business or legal purposes.
8. Contact Us
If you have any questions or concerns about this policy, contact us at:
📧 hey@fomoloungemcr.co.uk
📞 0161 676 6956